Whether you have been running a company for years now or you’re new to the business world, you likely understand the importance of keeping customers happy. Face it; unhappy customers have the potential to take your business in a direction you certainly do not want to go. That direction is typically known as being buried deep in the red financially or even out of business. That said meeting customer expectations doesn’t have to be as hard as it may seem for some folks. With a little ingenuity, a little effort to see where businesses your size are trending, and…