Posts Tagged“customer service”

January 12, 2017

Is Your Business Doing All It Can for Your Customers?

There comes a time as a business owner that you need to take a step back and assess your customer service operations. At the end of the day, are you doing everything possible to service your customers? In some cases, you may not be living up to your potential, thereby leading some of your customers to go elsewhere for their specific products and/or services. Given there is a chance that you think your business is as good as it can be, having those outside your business assess things is not a bad idea. This is why offering customers the opportunity…

September 30, 2016

Have You Met Customer Expectations from Day One?

Whether you have been running a company for years now or you’re new to the business world, you likely understand the importance of keeping customers happy. Face it; unhappy customers have the potential to take your business in a direction you certainly do not want to go. That direction is typically known as being buried deep in the red financially or even out of business. That said meeting customer expectations doesn’t have to be as hard as it may seem for some folks. With a little ingenuity, a little effort to see where businesses your size are trending, and…